Skydac Kia Hardoi ("we", "us", "our") operates the website kiashowroomhardoi.in. We are an authorised Kia dealership based in Hardoi, Uttar Pradesh. This Privacy Policy explains how we collect, use, share and protect your information when you use our website, submit an enquiry, or contact us. We are committed to protecting your privacy in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.
1. Information We Collect
Information you provide: When you fill our enquiry form, call, or message us on WhatsApp, we may collect your name, mobile number, car model of interest, and any details you share with us.
Information collected automatically: Like most websites, we automatically collect limited technical data such as your IP address, browser type, device information, referring page, and the pages you view, through cookies and analytics tools.
2. How We Use Your Information
- To respond to your enquiry and share on-road prices, offers, EMI and finance options;
- To arrange test drives, bookings and delivery;
- To contact you by phone call, WhatsApp or SMS about your enquiry and relevant offers;
- To improve our website, services and customer experience;
- To comply with legal, regulatory and manufacturer requirements.
3. Cookies & Analytics
We use Google Analytics and Google Ads conversion tracking to understand how visitors use our site and to measure our advertising. These tools may set cookies and collect usage data. You can control or disable cookies through your browser settings, and opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.
4. How We Share Your Information
We do not sell your personal data. We may share it only:
- With Kia India / the manufacturer where required to process your booking or warranty;
- With banks, financing or insurance partners, only where you request such assistance;
- With trusted service providers who help us operate our website and communications;
- Where required by law, regulation, or a valid legal request.
5. Third-Party Services
Our site links to and uses third-party services such as WhatsApp (Meta) and Google Maps. When you interact with these, their own privacy policies apply. We are not responsible for the practices of third-party services.
6. Data Retention
We retain your information for as long as necessary to serve your enquiry, complete a purchase, meet legal or tax obligations, and for legitimate business purposes, after which it is securely deleted or anonymised.
7. Data Security
We apply reasonable technical and organisational safeguards to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.
8. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access the personal data we hold about you;
- Request correction or updating of inaccurate data;
- Request erasure of your data, subject to legal limits;
- Withdraw consent for communications at any time;
- Raise a grievance regarding the handling of your data.
To exercise these rights, contact us using the details below.
9. Children's Privacy
Our website and services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children.
10. Grievance & Contact
Skydac Kia Hardoi
Grievance Officer: [Please insert name]
Address: Gata No 2668 & 2669, Manna Purva, Lucknow Rd, near Mezban Dhaba, Ward Bangar, Bahloli, Hardoi, Behta Chand, Uttar Pradesh 241001
Phone: +91 81880 54353
Email: info@kiashowroomhardoi.in
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date.
This document is provided for general information about the Skydac Kia Hardoi website and is not legal advice. Skydac Kia Hardoi recommends having it reviewed by a qualified legal professional before publishing.